Shipping policy
At Avenzoa, we aim to process and deliver your orders as quickly and reliably as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Delivery Time
Our estimated delivery time is up to 7 business days from the date your order is processed.
Delivery times may vary depending on your location, product availability, courier delays, weather conditions, public holidays, or other circumstances beyond our control.
3. Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation and tracking information where available.
You can use the tracking information to follow the progress of your delivery.
4. Delivery Delays
Although we aim to deliver within 7 business days, occasional delays may occur due to circumstances outside our control.
If your order has not arrived within the expected delivery period, please contact our customer support team with your order number.
5. Incorrect Address
Customers are responsible for providing an accurate and complete delivery address.
Avenzoa is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
6. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and product before using the item and contact us as soon as possible.
7. Contact Us
If you have questions regarding your order or delivery, please contact our customer support through the contact details provided on our website.
Avenzoa
Website: avenzoa.in
We appreciate your trust and look forward to delivering your order safely and on time.